Privacy policy
Last updated: 9 November 2026
Who handles your information
Ano-health.eu is operated by Ano-Health.eu. For privacy questions or requests, contact info@ano-health.eu.
What we collect and why
When you order a digital guide, we collect your name, email address, selected language, order reference, payment route and necessary payment and delivery records. We use them to issue or reconcile an external invoice or bank transfer, create your named PDF, email it to you, answer support requests, detect abuse and comply with applicable accounting duties. We do not ask for medical histories, symptom descriptions, photographs or health questionnaires.
Services and security
Cloudflare processes site traffic and stores necessary order information and protected files; PayPal or Revolut handles payment outside this site; Resend processes transactional messages. Providers may process data under their own terms and privacy notices. Administrative access is restricted, the original guides are private, and data in transit is protected using HTTPS. No marketing trackers, advertising cookies or mailing lists are configured at launch; strictly necessary infrastructure security controls may still operate.
Retention and your rights
We retain order, invoice, payment and delivery records only as needed for performance of the sale, support, abuse prevention and legal retention requirements. Personalized PDF copies and transaction logs are reviewed for deletion when no longer needed; required accounting records may need longer retention. Depending on the circumstances, EU data-protection law provides rights to access, rectification, erasure, restriction, portability and objection, and to complain to a supervisory authority.
To exercise your rights, email info@ano-health.eu. We may need to confirm the order and your identity before acting on a request.